We offer the following Guarantees to all of our patients, endorsing our belief that we offer the best possible service to our patients:
1) We only complete one on one consultations. As your time is important to us, we will not share your consultation time with others by leaving you on a machine and servicing another patient.
2) We do not use machines as a form of treatment. Independent research has shown that machine-based therapy does not achieve sustained long-term benefits compared to no treatment or other placebos. As a result, we will not leave you hooked up to a machine whilst seeing other patients*.
3) We will return any missed phone calls within 24hrs and we will ensure that your Doctor receives a letter regarding your consultation (when appropriate) within 48hrs of your initial assessment.
4) We offer a 100% money back satisfaction guarantee for all of consultations as we believe in the philosophy that if you are not happy, then we are not happy*.
*For terms and conditions, please click here.
